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IT Demand Engineer by GDS Africa



Mission/ Core purpose of the Job:

Demand engineer’s role is to execute activities related to the integration of software programs and applications into organizational information systems, in the areas

  • IT related nodes with in GSM space
  • Mobile financial service
  • ICT

Responsibility includes the documentation and working with 3rd party systems and applications vendors. Ensuring quality and timely delivery of integration task.


  • Highly dynamic and competitive telecommunication industry
  • Innovation driven industry
  • Global technology trends and advancements
  • Approved IT Standards and Practices
  • Diverse Cultural environment
  • Regionalization structure implication
  • Performance driven environment

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

Key Tasks:

  • Collaborate with technology team members, end users, and other stakeholders in the testing of new software programs and applications.
  • Ensure that any new software integration into the organization systems meets functional requirements, system compliance, and other specifications.
  • Coordinate with 3rd party vendors and internal stakeholders for successful testing (SAT, IAT and UAT) integration projects
  • Coordinate with 3rd party vendors and internal stakeholders for successful go-live following policy
  • Documenting all integration project implementation activities to ensure smooth support of the business
  • Performing other tasks that may be assigned to the post, based on the job requirement.
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Responsibility towards:

  • Line Manager -Manager IS Demand
  • Direct Reports, Not Applicable
  • Matrix Reports, Not Applicable
  • Key Customers, Manager IS demand, Senior Manager Service Delivery, Other IS Departments, Marketing, All other Divisions
  • Key Suppliers, Other IS Departments, All other Divisions
  • Relations, etc. All other Divisions

Minimum Requirements


  • Computer Engineer / Computer Science Degree.
  • Possessing ITIL and other software and system certification
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  • 2 years of relevant IT experience
  • Telecoms experience necessary
  • Sound knowledge of GSM and Telecom Elements.
  • Application Architecture and System Integration
  • knowledge of system testing and software quality assurance best practices and methodologies



  • Good knowledge in database administration, policies and procedures
  • Knowledge in programming language, software application installation and administration
  • Good knowledge in the following systems: VB6/.NET, Oracle and SQL Script.
  • Good knowledge in UNIX/LINUX System Administration
  • Very Good Knowledge System integration & Architecture design
  • Very Good knowledge of product and service life cycle
  • Very Good knowledge OSS,BSS,MFS and ICT
  • Very good knowledge Customer Management process and Systems
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Skills / physical competencies:

  • Integrity
  • Commitment to the Organization
  • Teamwork & Cooperation
  • Customer Focus
  • Taking the Initiative
  • Analytical Thinking, Problem solving and analytical abilities.
  • Strong interpersonal and communications skills.
  • Team building abilities
  • Ability to function under pressure.
  • Ability to think and articulate thoughts logically
  • Ability to Multitask

Behavioural qualities:

  • Team Player
  • Decisive
  • Confident
  • Independent
  • Self-motivated

This position is for a 12 month rolling contract, to be extended based on performance

Closing date: 24th Jan, 2023


Click on the link to submit your CV

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